Marketing Management College

Customer Care and Consumer-Behaviour Management

College of Business Education (CBE)

Dar es Salaam / Dodoma / Mwanza / Mbeya (any CBE campus), Multiple regions Region

About This Course

Deepens understanding of customer needs and consumer psychology to improve service delivery and sales outcomes.

What You Will Learn

Understanding customer expectations, improving service delivery, consumer-behaviour insights

Entry Requirements

Business owners, customer-service representatives, marketing and sales professionals, managers, and students.

Course Details
Intake Dates 09 Nov 2026 – 13 Nov 2026 Upcoming
Duration 5 Days
Fees TZS 1,000,000
Study Mode Full-time
Schedule Monday - Friday
Certification CBE Certificate of Completion
Enquire / Apply
0755 488 381 Visit Provider Website Email Provider

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