Marketing Management College

Transforming Customer Experiences

College of Business Education (CBE)

Dar es Salaam / Dodoma / Mwanza / Mbeya (any CBE campus), Multiple regions Region

About This Course

A holistic approach to designing and delivering exceptional service experiences that drive business performance.

What You Will Learn

Service design and execution, building a service culture, aligning operations to customer needs

Entry Requirements

Marketers, sales officers, public-relations officers, customer-support officers, traders and business people.

Course Details
Intake Dates 09 Mar 2027 – 13 Mar 2027 Upcoming
Duration 5 Days
Fees TZS 1,000,000
Study Mode Full-time
Schedule Monday - Friday
Certification CBE Certificate of Completion

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